How to Sell Your Autographed Celebrity Photos

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

Most owners of autographed celebrity photos would never dare of thinking parting ways with them. They look at autographed celebrity photos as a crowning achievement to their collections. However, there may come a time in a collector’s life where they will be forced to part ways with their autographed celebrity photos due to financial issues, or because they lose their passion for collecting.

Whatever the case may be, if you have decided to part ways with your autographed celebrity photos, there are some important steps you should take in order to sell them.

To begin with you should first get your autographed celebrity photos authenticated. There are many services that you can use to do this. Even if you know that the autographs on your photos are legitimate, the individuals that you will be selling to will always have their doubts. Therefore you should contact a business that specializes in authenticating autographed celebrity photos. However, in doing this you will have to pay for the service.

Now, when you are choosing a authentication service be sure to contact one that has a good reputation. Most buyers will do their homework and will ask you where you got your autographed celebrity photo authenticated. They will then contact the Better Business Bureau to make sure that the company you dealt with has a good reputation and that they have not had any fraudulent dealings.

Once you have had your autographed celebrity photos authenticated you will receive what is called a certificate of authentication. This will be your proof that the autograph on your celebrity photograph is authentic.

The next step you should take is determining the value of your autographed celebrity photos. To do this you will need to have your photos appraised. Once again you will be paying for this service. However, an appraiser can tell you the exact worth of your photos. You should always ask to have this number written down so that you can present it along with your certificate of authentication to any potential buyers.

There is a plus side to spending money to get your autographed celebrity photos appraised and authenticated. You can usually pass the cost over to your buyer. You can present them with the receipts for what you have paid out along with the cost of the photo. As in most cases they would have spent this money on their own to assure that the photo is legitimate. Many sellers will do this and even tell the buyer that they also have 30 days to return the photo in the same condition if they find that photo and autograph are not authentic.

From here you are ready to sell your autographed celebrity photo. Contact celebrity memorabilia auctions or stores and present them with your photos to see if they are interested. You can also list your photos on the Internet on celebrity related websites and personal auction websites such as E-bay. You can even run ads in collector magazines and allow the buyers to come to you.

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Source by Victor Epand

What Factors Affect Home Resale Value? Simple Home Improvements To Increase Your Home’s Value

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

It’s never too early to start thinking about selling your home, and many real estate experts say that the best time to start is before you even buy it. If you’re buying a new home, chances are you’re going to be selling it in five, ten, or twenty years from now. While reselling may be far from the top of your priority list, there are a few interesting facts to keep in mind. Some attractive features of your new home might turn out to be investments that don’t pay off when it comes time to sell, while other features that you overlook now could have a positive effect on your home’s value over time.

When looking for a new home, your top priority should still be your own needs and desires, but it can’t hurt to have „resale value“ in the back of your mind. After all, a home is a huge purchase, and it can turn out to be a great investment.

All features of a home will essentially be built into the price. If you do your best to learn about the true value of these features, especially their effects on the value over many years, you will have a better idea of how much you should be paying initially.

Features that add to your home resale value

Good location

Real estate experts agree that a good location is the biggest factor in adding value to a home. The home should be in a growing community; close to freeways and commercial areas, but not so close that the neighborhood is too noisy or congested. It’s also a good idea to check city records for any proposed land use action that will affect the area. The neighborhood may look peaceful now, but the city could be planning on tearing down the green space to build a new freeway. Planned city action could drastically change the value of the house over time, positively or negatively.

Large kitchen

The kitchen is one of the most important rooms in the house. It’s a central location for gatherings, and it’s a room in which you spend a great deal of time. Large kitchens that are open, accessible, and adjacent to dining and family rooms will add substantially to your home resale value.

Three or four Bedrooms

Bedrooms provide room to spread out, secluded workspaces, or extra space for a growing family. As far as the home resale value is concerned, three or four bedrooms is ideal. If the house has five or more bedrooms, make sure they’re not inflating the price too much. You shouldn’t be paying much extra for more rooms, as they won’t add significantly to the resale value. Also, if the home has less than three rooms, your pool of buyers will be limited and you could have a harder time selling in the future.

2.5 Bathrooms

One bathroom in the master bedroom, one shared bathroom, and a half bathroom for guests is ideal. If the house has more than 2.5 bathrooms, make sure it’s not inflating the price, as more bathrooms will do little to increase the resale value. Two bathrooms is also an acceptable number, but any less than two will hurt the value of the home.

Large, rectangular lot

Most buyers are looking for a fair sized, rectangular, level lot. Small yards, odd shapes, or sloped lots will decrease the home resale value. There should be enough space in the front and back yards for a person to consider them accessible. Enough room for decorations or activities is a huge plus.

Closet space

A walk-in closet for the master bedroom is a very desirable feature. Aside from the master bedroom, a home should have enough closet space scattered throughout. A lack of closet space can alienate certain buyers, and depreciate the value of the home.

Two-Car garage

Depending on the location of the house, a two-car garage is most desirable. If the house is surrounded by other homes with larger garages, it might be best to consider a larger garage size to match. In general, two is the magic number. More or less could affect the home value in undesirable ways.

Hidden, main floor laundry room

A laundry room should be out of sight to avoid becoming an eyesore, and it should be located on the main floor of the house. An easily accessible laundry room can cut back on trips up and down stairs. Remember, even if an inconvenient laundry room isn’t an issue for you, it could be an issue for your potential buyers, and it could hurt the value your house.

House size vs. surrounding houses

The size of the house can either increase or decrease its value, depending on its location. If the house is a large luxury house surrounded by smaller homes, the surrounding houses will drag down the value over time. On the flip side, if the house is small or medium and it’s surrounded by larger homes, the value could increase over time. If you’re looking at a home, compare its value with the values of the surrounding homes, keeping size in mind.

Surprising Features that don’t add to home resale value

A view

While a pretty view is easy on the eyes, it doesn’t do much for the value of a house, and it could be costing you a lot of money. Compare the price of the house that has a view with another comparable house in the area that doesn’t have a view. Is the price inflated because of the view? Chances are, when it comes time to sell, you won’t be getting the extra money back from the sale.

Fancy landscaping

Unless you are thoroughly impressed with the fancy landscaping, don’t pay extra for it. Landscaping can be the sign of a hobby or investment made by the previous owner. If you can’t imagine yourself enjoying the landscaping in the future, let the seller know. If it doesn’t interest you and you’re not willing to invest the same amount of time and money as the previous owner, the landscaping will eventually deteriorate, and you won’t get your money’s worth when it comes time to sell.

Swimming pools

Houses with swimming pools were very popular a few years ago, but with the recent awareness of dangers and injury statistics, families with children are steering clear of them. Unless you want a pool for your own recreational use, make sure you’re not paying extra for it, as you won’t be seeing a return on the investment.

Multiple stories

In the past, multi-story homes were very popular. Recently, the market has made a surprising shift, and now single-story homes are far more desirable. The exception is single-story homes surrounded by multi-story homes. In most cases, a single-story home will pay off more in the end.

Fireplaces

Though they are quaint and comforting, fireplaces do little to increase the value of a home. Let the seller know that you’re indifferent to the fireplace, and you don’t see it as an additive feature of the house-at least not one that’s worth paying for.

Home Improvements That Increase Home Resale Value

While you’re looking for a home, or if you’ve already moved in, you can always think about ways to increase the resale value. Here are a few tips to keep in mind:

Home improvements

While you’re browsing homes, look at any „less than desirable“ features as an opportunity to make some home improvements. Any ideas you have, from paint color to new furniture, could go a long way toward increasing the home’s value. Assess your own skills, or form a relationship with a contractor, and view the home from the perspective of a restorer. If the lot is sloped, could a new terrace or porch do the trick? If the home only has two bathrooms, could a new half bathroom be added in? Can you turn the home’s imperfections into assets?

Kitchen & bathroom renovation

If you’re checking out a new house, and the kitchen or bathrooms appear uninviting or cramped, consider the cost of renovating these rooms compared with the money saved from purchasing the house in such condition. Even do-it-yourself fixes, like new tiles, new cupboards, or a new coat of paint can increase the value drastically. Keep in mind that most buyers scrutinize the kitchen the most, with the bathrooms a close second, followed by the master bedroom. If you see beauty potential in these rooms, you could turn that potential into profit.

Remove wallpaper

Most buyers don’t like wallpaper. The design is often dated, and buyers don’t want to have to remove it themselves. Here’s where you can turn a hindrance into an opportunity. If you’re willing to put in the effort to remove the wallpaper yourself, you can significantly increase the home’s resale value. When the wallpaper is removed, make sure to paint the walls a neutral color, as this allows a wider range of buyers to essentially project themselves into the home and imagine their lives within its walls.

Your house is your home

While these facts represent the opinions of many real estate experts, thinking about home resale value is still a guessing game. You’re betting that today’s valuable features will retain their value in the future. There are many proven trends, and it’s always a good idea to educate yourself on the local markets and neighborhoods in which you plan on commencing your search. While your house is a large investment, it’s also simply a home. You need to find a house that you can see yourself living in for many years. Keep these tips in the back of your mind, begin your search with confidence and optimism, and when you’ve finally found a new home it will be a positive financial investment, as well as an investment in the future of you and your family.

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Source by D Patrick Pflager

Three Critical Factors to Consider When Buying a Home Or Lot on Lake Murray South Carolina

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

All real estate is not created equal, and this is certainly true with waterfront property on Lake Murray South Carolina. Understanding what to look for can help in the decision making process and can also help to ensure years of enjoyment from your lake-front home. For most people, the three critical factors to consider when purchasing water-frontage on Lake Murray are whether it has fringe-land, whether the property can have a private dock, and whether it has year-round water.

The first critical factor is fringe-land. Fringe-land is a term used by SCE&G (South Carolina Electric and Gas) which basically refers to a seventy-five foot wide strip of land which is owned by SCE&G and lies between the edge of the lake and the adjacent waterfront property.

Owners of the adjacent property only have foot access to the lake and are restricted from encroaching upon the land or cutting trees or shrubs on the land without written consent. While the majority of properties on the lake do not have to contend with this „vegetative buffer“, there are still many properties in the more rural areas of the lake where this is a consideration. Generally, properties free from fringe-land are more desirable.

The second critical factor is the ability to have a private dock. Not all Lake Murray properties can have private docks. SCE&G controls dock permitting, and they have strict guidelines governing permit issuance. Properties that have the ability for a private dock are in more demand and typically command a higher price than those with only a shared dock or with no dock at all.

The third critical factor is whether the property has year-round water. With Lake Murray being a hydro-electric lake, it has an annual draw-down in the fall and winter. The result for land owners is that some properties might be „dry“ during the low period. Unfortunately, most real estate agents do not understand how to properly evaluate this aspect of lake properties.

Often times properties will be presented as having year-round water, but they don’t. This is not usually intentional deceit on the part of the listing agent, but usually just a lack of skill. If you plan on purchasing a home or lot on Lake Murray, be sure your real estate agent can do a USGS based depth analysis on any property of interest.

When buying any real estate, you should perform proper due diligence. Now you have an idea of what to look for when considering making a purchase on Lake Murray South Carolina. See you on the lake!

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Source by Creighton Edmonds

How to Create Fantastic Real Estate Flyers

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

As a Agent, Investor or a Homeowner that’s looking to sell your home or investment property, you need superior marketing material. What marketing materials do you use? Do you outsource your marketing? Is it time consuming and Costly? If you answered these questions with a YES or would like to take more control of your marketing campaigns to maximize your profit? Well, for myself as a Real Estate Wholesaler, I’m always looking for new and innovative ways to marketing my properties especially if it’s economical and I can have creative control over my marketing tools. For the past couple of years I’ve been using free software like Word, Publisher, Gimp and others to create flyers, email newsletters and updates. It was average but it worked.

This method worked but I wanted my properties and ads to stand above novice or even experience investors. I wanted something new, so one day doing a basic search on the internet I came across Turn-Key Flyers (Professional Real Estate Templates) which is PDF base templates that allow you to have professionally designed PDF Flyers for marketing. Real Estate flyers are the cornerstone to any complete marketing campaign to promote, advertise, and sell properties. Colorful flyers add integrity to your marketing efforts and business. Creating your own Real Estate flyer with Turn-Key will help you to display the advantages and benefits of your primary residents or investment properties in a visual manner.

Key Points

· Directly Edit on the Flyer

· Point & Click: Add/Replace Photos

· From Start to Finish in Minutes

· Unique and Creative Design

· Add Pazazz with Styling

· Open, Edit, Save As… PDF Advanced Template Technology

· You can Send via Email

· You can Print for: Open Houses, REI Meetings, Trainings

· Re-Usable, Versatility

· Works on BOTH Mac and PC

With Turn-Key Flyers they generated instantly and they can be fully customizable in Adobe. It’s Fast and easily editable templates to use over and over again. Simply fill out the form and upload your property photos. You can also plug-in your contact information, your business name or affiliation, and services you offer. For any flyer you choose it will always have an elegant and professional design while maintaining ease of use as a priority. For my investment properties I wanted potential homebuyers searching online or visiting an open house to go home and have something they could refer back to and helps them to remember what property they saw, not just throw my flyer away.

Do you use Email Marketing? It’s perfect for email marketing to attract potential buyers and sellers. In such a competitive market, it’s challenging to stand out from your competitors. Real estate flyers are printer friendly and have all the property information you would like potential buyers to view. Turn-Key flyers are ideal for anyone looking to market real estate; fsbo’s (for sale by owner), realtors, wholesalers, etc. Using flyers is easy and inexpensive and can be done for almost any type of property. So if you want to upgrade from unprofessional promotion and step up to the next level of Real Estate marketing then Turn-Key Flyers are a great one-time investment that you would see a serious return on money time and time again. Thank you for reading, Good Luck on Real Estate marketing future.

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Source by Terron Dancy

Law of Attraction For Real Estate – Attracting Your Ideal Real Estate Agent

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When homeowners decide to put their home on the market, the first thing that usually comes to mind is: „How do we find the right real estate agent?“

The truth is, finding the perfect person to sell your home is crucial to getting your home sold quickly and for top dollar. But how can you find just the right agent?

There is an easy five-step formula, using Law of Attraction, to attract your ideal real estate agent, and it is as easy as KABAM! Yes, that is right, K-A-B-A-M.

Using Law of Attraction and the KABAM Five Step Formula

K-Know what you want. Sounds easy enough, right? But take a few minutes to jot down what you really want. I have started the list for you and suggest you customize it for your exact needs.

1. I want an agent who knows my neighborhood.

2. I want an experienced agent.

3. I want an agent who is skilled at pricing homes for sale.

4. I want an agent who has a list of approved buyers for my area.

A-Ask for what you want. It is that simple. Be sure to spread the word when asking-email your family and friends for recommendations, tell the grocery clerk what you are looking for, be public about what you are looking to attract.

„I want to hire the best real estate agent. One that matches exactly what I am looking for.“

B-Believe you are receiving it. Know that your ideal real estate agent is on his or her way. Start cleaning out your closet, sorting the garage, packing up boxes, and making room for the new homeowner.

A-Act on inspiration. If it feels right, do it. That means if someone refers an agent to you and you like the person, do some due diligence and when you are satisfied, make a commitment to that agent.

M-Manifest your desire. This really is a simple process. If you follow the first four steps, the „M“ in KABAM! comes easily.

So the next time you ask yourself, „How do I find the right real estate agent to sell my house?“ remember the one word answer. KABAM!

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Source by Eric Carlyle

Mortgage Brokers – Turn FSBOs Into Referral Goldmines With This Awesome Phone Script

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

Even with the housing marketing as crappy as it is, converting for sale by owners (FSBOs or also known as „fizzbos“) into referral sources is still an effective marketing strategy. Don’t make the mistake of thinking that you are only going for the opportunity to help that fizzbo get a purchase loan for his new home. The real goal is to develop a relationship with the homeowner so that you prequalify all of the potential buyer prospects interested in their home that’s for sale. Using a phone script will make this even easier.

Drive around your area and search for all the homes being sold „For Sale by Owner.“ And if your area is like mine, there should be plenty of them. When you find one, write down the address, phone number, and sales price if it’s available (if they have a flyer, even better).

Once you have collected several addresses and phone numbers, it’s time to make the phone calls. Because FSBOs are heavily targeted by real estate agents, the homeowner will probably be very resistant to your phone call. You have to break through that resistance as soon as possible. And the best way to do this is to tell them early that you are not trying to get their money. Once they know that none of their money is at risk, they’ll be much more open to talking to you. Here’s the script to use:

FSBO: Hello?

You: Hi. Are you selling the beautiful home on 15 Oak Street?

FSBO: Yes I am. Who am I speaking to?

You: My name is Ken Johnson from ABC Mortgage and I was wondering what your sales price is on the home? Oh, and what’s your name by the way?

At this point, the fizzbo will be a little taken aback. His resistance is still high because he knows you are from a mortgage company, but you haven’t said anything yet to make him hang up on you.

FSBO: Well, my name is Bob and I’m wanting to get $200,000 for it. Now, why are you calling me?

You: Bob, I can hear the agitation in your voice, and I can probably guess why its there. Since you placed that for sale sign in your yard, you are most likely getting bombarded with calls from real estate agents wanting you to list your home with them. I can promise you that I’m not calling about that.

FSBO: Really? Then why are you calling?

You: I want to create a win-win partnership with you. One in that you sell your home quicker and with much less stress, and you don’t have to pay me a single penny.

FSBO: Well, I could use any help selling this house faster. But what’s in it for you?

You: Typically, during the time a house is listed for sale, it gets interest from dozens of potential buyers. Almost all of the prospects will not buy that particular home. But they still want to buy a home and probably need financing to make it happen. It is those buyer prospects that I want to get business from.

FSBO: Ok, I see. But how will you help me then?

You: I’m glad you asked that. Did you know that when it comes to selling a home „fore sale by owner“, most of the transactions never get completed? Were you aware of that?

FSBO: No, I wasn’t. Why is that?

You: The number one reason that those transactions never get to the closing table is because the financing was not properly established by the buyers. So they will go look at homes that they just can’t afford (because they haven’t been prequalified by a mortgage professional) and then go making offers. This results in a lot of wasted time (and plenty of stress) for the homeowner.

FSBO: So you’ll help me by prequalifying the buyers interested in my home?

You: Exactly! By allowing me to prequalify them (at absolutely no cost to you), you will only have to deal with those prospects who are financially able to purchase your home. Besides weeding out all of those buyers who can’t buy your home anyway, the process of prequalifying eliminates those prospects who are just „lookers.“ You know, the ones who are always driving around looking at houses for sale, but never intend to buy them.

FSBO: Wow. So you’ll do that prequalifying for me, and I don’t have to pay you anything?

You: Nope. Not a single cent. I will make my commission from the buyers side. Does this win-win situation sound like a good idea to you?

FSBO: Yes it does. What’s the next step?

Once you have the FSBO onboard, everything else will be cake. Each FSBO relationship that you establish should be able to provide you with several buyer prospects. Having a few FSBO partnerships will generate a steady stream of purchase mortgage leads. And because the time to maintain them is minimal (its basically just prequalifying prospects once you have your partnership created), you can have a number of ongoing partnerships going on simultaneously. Just remember to come across as not wanting to get any of their money, and they will be much more willing to work with you.

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Source by Joseph Pahl

Frame Control: How to Bust the Power Frame in Business and Sales Situations

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The definition of a frame is a set of emotions and desires that you bring to the table anytime you are communicating with another person. Now the interesting thing about frame control is that whenever two or more people are interacting one person’s frame will overcome the other person’s frame and this person will usually get their way.

Example: Think about a courtroom, you have a judge, two attorneys and a group of jurors. The two attorneys both have their own desires and emotions, the attorney who’s frame is adopted by the jurors will win the case.

Technique: busting the power frame.

This is a technique that you could probably use in a variety of situations but the best examples for it are ones that are relevant to the business situations.

If you are in the business world you have had the experience of dealing with someone who had the power frame because of their massive ego. This is person who is used to getting their way, they are used to people acquiescing to their desires, this is a person who usually does whatever the hell they want to do regardless of the information or how it effects other people. Power frame types tend to be oblivious to what others think. Their ego is rooted in their status. These are usually people who have big titles or feel some kind entitlement.

If you are communicating or negotiating with a power frame a lot of times they will only listen to the first few seconds of what you have to say and then make a snap judgment about what they will do. Inevitably in business and in life we have to deal with these kinds of people coming from this kind of ego driven a power frame. However, the good news is that they are vulnerable to your power busting frame because they do not expect it. They expect your difference & obedience. You will take them by surprise with this technique:

To bust a power frame, use a mildly shocking but not unfriendly act. Do or say something that is slightly defiant but at the same time be humorous.

When you are defiant and funny at the same time, a power frame personality is going to be pleasantly challenged by you and instinctively knows that they are in the presence of a pro.

Example: Let’s say you are a sales person and you are in the boardroom making a power point pitch. While you are in the middle of your pitch you realize that one of the key decision makers of the deal gives you an objection to doing the deal.

Since you are true sale bro you are say: „Hey Chris, that’s a great question, I would really like to finish this presentation because I think when you have the total picture of what I am proposing it will make sense to you“ then you go on with your presentation.

A few minutes later you notice Chris is playing on their blackberry and not paying attention to your presentation. Anyone who’s been in sales or negotiates deals for living is familiar with this kind of situation, now say: „Hey Chris, I would just hate to have to use my Jedi powers to take your blackberry from you while I finish my fascinating presentation“ While you do this make sure you are smiling big at Chris and roll your eyes a little when you say fascinating presentation.

This line accomplishes a few things:

It’s slightly shocking because you are calling out Chris for not paying attention.

You are being funny saying that you have Jedi powers.

Using positive and body language and joking about your presentation being fascinating you are building rapport between you and Chris.

Chris is now going to be super focused on you for the duration of your presentation.

So when you encounter the power frame be a little defiant or deny them what they want from you while at the same time being funny and friendly and you will win frame control of the situation.

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Source by Jonathan Roseland

Cutting Short Over-Talkactive Customers Without Offending Them

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One of the most stressful and challenging situations for many service providers is how to get chatty customers to come to the point. They may be regular clients, even big clients, but you only have so much time.

The temptation is to say „Look, I really have to go now. I’m very busy.“ The implied comment is „You’ve clearly got too much time on your hands. I haven’t. My time is valuable and I’ve more important things to do than talk to you.“

Not the best way to maintain a positive relationship with your customers!

Most people understand when you are busy and are considerate of your situation. It’s the ones who aren’t that create a delicate situation for you to deal with.

It can be worse over the phone. The other person can’t see your predicament and you aren’t able to use body language to help. You wait anxiously for the caller to take a breath so you can cut in and explain that you have to go. But some talkative people seem to manage to keep going without taking a breath. Maybe they’ve learned how to breathe through their ears because they don’t use them for anything else.

The same problem occurs with customers who are unhappy about something. They may go on and on repeating the same thing or going over irrelevant information. There is only so much listening and showing empathy you can do. There comes a point when you have to take control for the good of the customer as well as your own sanity. However, your customer may be on a short fuse and is unlikely to take kindly to being cut short.

Active Listening

The solution in both cases is to use a technique that makes people feel important while at the same time giving you back control of the conversation. The technique is Active Listening which you may not expect to be effective when you want to stop someone talking or get them to the point. Let’s look first at what it involves.

Active listening is a two-stage process

1. Attending

Being attentive and letting the talker know that what they are saying is important to you.

2. Confirming understanding

Checking that what you think you have heard is what they think they have told you. This involves paraphrasing, putting the talker’s main points into your own words, and reflecting them back in the form of a closed question. For example, „So, you were told that someone would phone you on your home number if the delivery was going to be held up. Instead a message was left at your office and you didn’t receive it till you went in the next day. Is that right?“

This vital communication technique is also a great customer service weapon. Most people feel that their partners don’t listen to them, their children don’t listen to them, their boss doesn’t listen to them and here you are demonstrating with your listening skills that what they are saying is important. It’s the greatest compliment we can pay someone.

This active listening technique is also the safest way to cut short over-talkative people, get them to the point and take control of the conversation without offending people. This then allows you to get on with the multitude of other things you need to get done that day.

Here are a couple of examples of how it can work.

Scenario One

Over the phone the caller is digressing from one topic to another in between talking about their recent illness and the weekend sport. All this is happening in an amazing stream of words without pause. You cut right in while they are in mid-sentence and say „I’m sorry to interrupt but earlier you were saying that you’ve almost run out of XYZ bearings. I’d better check the availability because I wouldn’t want you having unnecessary production downtime. Is there anything else you need to order, today?“

Now your reason for cutting short the call isn’t because your busy, it’s because you are going to do something for them.

Scenario Two

A customer is complaining that he was promised his delivery yesterday. It didn’t happen and now he’s been sent the wrong order. You need to get onto this, find out what has happened and arrange for the problem to be fixed (and deal with a thousand other problems). But you can’t because now the customer is going on and on in great detail about all the other things that have gone wrong in his 22 years of dealing with your company. You’ve acknowledged his grievances, you’ve shown empathy, you’ve allowed him to let off steam and you are no nearer to dealing with his problem.

Cut in on him with a comment like „I’m sorry to interrupt Mr.Merchant because I know how frustrating this must be for you. Can I just check, you mentioned earlier… and you placed your order on… by email? I’ll just check what happened with our Despatch Section. The sooner we can get the right goods out to you the better. Can I phone you back when I’ve got the information or would you prefer me to speak to your secretary?“

Again, you have focussed on what the customer has told you, not on how busy you are. Yet, the result is that you ‚escape‘, get the opportunity to solve the customer’s problem and get on with the rest of your working day.

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Source by Jurek Leon

What Annoys Real Estate Agents

Immobilie bewerten, Immobilie Wert, Immobilienrechner, Verkaufsrechner, Immobilienwertermittlung Tel: 06227-399170 Handy: 0176-2116-9990 eMail: info@heidelbergerwohnen.de Internet: www.heidelbergerwohnen.de

Real Estate Agents, like anyone else in the sales profession, have their fair share of job related ‚pet hates‘. Due to the nature of the work where one is dealing with clients who, in most cases, are selling or purchasing the biggest investment of their lives, a lot of emotions are involved. These emotions are often portrayed as indecision, insecurity and ego. Of course an Agent would like their work to be as simple as listing and selling properties and while this is exactly what goes on most of the time, more than most professions, a large portion of an Agent’s best efforts are often wasted. Most Agents work on a commission basis only and can not really afford to waste resources in an effort to please awkward and unreasonable clients, but nevertheless they often do. As someone who has worked in the field for over a decade and from my own perspective I will try to cover some situations that I endured and that Agents continue to endure as a part of their daily work. I would say that the following would rate among some of the most annoying issues that Agents have to face on a daily basis.

Users – These are the home owners in an Agent’s canvassing area that the Agent has spent years building a professional relationship with and given a courtesy call at least once a month for years, who then list and sell their property through another Agency. The Agent may have been called upon to do property assessments (estimating a property’s value by means of market related statistics) for the home owner’s portfolio of properties. The Agent may have been called upon often to offer info and advice on property taxes or property law but then the seller goes and lists and sells through a rookie Agent, new to the area and who has done no more than drop a leaflet in the seller’s post box!

Time Wasters – I recall arriving home late one Sunday afternoon after a camping trip. I had just pulled into the driveway when my mobile phone rang. It was a chap in my neighbourhood who said that he wanted to sell his house urgently, it could not wait, I had to go see him immediately! I quickly unpacked the car, changed and went to see the seller. On arriving there, I saw that he was having a braai (barbeque) and a few beers with some friends. I had printed a valuation report which I presented to him and after a short discussion he signed a Mandate for me to proceed with the sale of his property, despite his girlfriend’s objections. The next morning he called to say that he wanted to change his mind about selling as he did not feel ready yet!

About five weeks later he called once more and with a beer in his left hand he signed a new mandate with me. I placed his property on the market, sat a show house and was able to get him an offer at a value that he originally said that he would agree to. He turned the offer down and said that he would like to take his property off the market until he could get even more for it. Once more I obliged.

When he called me around three months later to sell his house again, I referred him to an Agent in the area who I did not like. I realised that this seller only wanted to sell his house whenever he was drunk!

Staying on the same subject, I would say that buyers who are too relaxed can be very unreasonable. I would say that Agents are let down frequently by prospective buyers who do not make it to appointments to view properties. Often I would call a few sellers to set up the required times for when I could bring my prospective buyer through to view. I would then arrange to meet the buyer at a neutral spot such as at the local service station. After waiting in the hot sun for 15 or 20 minutes I would call the buyer to see where they were and often they had just left the office on the other side of town, in peak hour traffic or had totally ‚forgotten‘ that they had another appointment. A timeous courtesy call to an Agent would make a big difference, but often a relaxed buyer simply does not get around to it. Many a Friday afternoon I would call to see where the buyer was only to be told they had forgotten the appointment while the background noise clearly indicated that they were in a pub.

Other buyers can simply not make up their minds on what they are looking for. An Agent will drive some buyers around to see all twenty of the listings on their books that seem to be within the category of what the buyer is looking for. The buyer will either dislike everything he sees or, even worse, love everything he sees but still not commit to making an offer. Often, after the Agent has spent around four full days driving the prospective buyer around, the buyer will go and buy a property through another Agency that is totally different to what he said he was looking for.

Cheapskates – Buyers who really like a property often want it for next to nothing even though there is value in the property. Despite any advice to make a decent offer, they will make a ridiculous one which is hardly worth putting down in writing but that the Agent is obliged to present to the seller. When the predictable happens and the offer is rejected, then they will counter offer by such a small amount that it would hardly make a difference. When the counter offer is rejected, the average cheapskate (who can afford more) will often ask the Agent to call them if they get another offer and to tell them how much the other offer was for. A decent Agent should not disclose any figures but can say that they received a higher offer. This is usually not good enough for a cheapskate who only wants to offer ten cents more at most and so these buyers are usually not worth pursuing.

Complainers and Bulldozers – I group complainers and Bulldozers together as they are often one and the same. This group usually feels that everyone must jump because they are parting with their cash. They often request to see the property again and then complain about things that they were okay with at the time of signing the Offer to Purchase. All of a sudden they are no longer happy with the colour of the paint in the rooms that they want to use for their children and the rooms must be repainted before they move in because the kids cannot possibly breathe in paint fumes. The re-painting is something that the seller needs to do as they have already offered so much for the property that they could have bought the ten bedroom mansion two blocks down for the same price. Any opposition to such a request is usually met with a threat to cancel the whole deal.

I once had a buyer who wanted investment property, he looked over a small house that I had listed before completing an Offer to Purchase. He said that he would like the back wall by the kitchen repainted. I noted this under ’special conditions‘ on the Offer to Purchase document and thought that this would be covered once accepted by the seller. The seller repainted the back wall and then the buyer asked to see the vacant property once more. On seeing the property for the second time he said that he wanted the whole outside of the house repainted otherwise he would, surprise, surprise… cancel the whole deal. The seller refused to budge and instead of the deal being cancelled the buyer got his Attorney involved and threatened to sue everyone. After two weeks of haggling, the issue was finally resolved when the sellers reluctantly agreed to paint the whole outside of the property.

Nibblers – This is a group that I personally find most stressful. These are buyers that move in and then start to want additional repairs done to add value to their purchase. They go through the property like Sherlock Holmes with his magnifying glass and make four pages of bullet points about everything that is wrong with the house. Everything from the flaking paint on the back window ledge to the chip on the corner of the guest bathroom window pane is noted. They whine and complain about the seller needing to repair everything and if they are paying occupational rent before transfer then they also usually threaten to cancel the whole deal or to stop paying occupational rent.

Lazy Sellers – Some sellers agree to carry out repairs as part of the Sales Agreement. They never do despite numerous reminders. The buyer understandably becomes agitated and the Agent gets caught up in the middle of the whole mess. It often takes prolonged intervention from the Transfer Attorney to resolve the issue.

There you have it, so next time you query your Agent’s commission, bear in mind what they often have to endure. It is hard enough for Agents to get Mandates in the first place and then a lot of sales fall through and Mandates are lost due to issues such as a buyer not being able to secure a home loan.

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Source by Steve M Egan

7 Cheap and Easy Ways to Generate Mortgage Leads

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Need a few more loans but do not have the cash to do some serious marketing? Have no fear. In this issue I am going to reveal 7 fantastic ways to generate leads almost for free. These methods are super cheap (most are free) and work like gangbusters.

How do I know? Because I shared them with my coaching clients and they had excellent results.

These 7 methods are just a few of the over 30 cheap marketing methods I share in one lesson of my 24 lesson Jump Start Your Mortgage Career E-Class. This new class is for any loan officer who is new and struggling or any verteran that just needs a little help with their marketing. It took me over 2 years to create the content for this 12 week, 24 lesson class, and I can honestly say there is nothing available out there that compares to this class.

If you could use more loans, then do yourself a favor and check it out for yourself. http://www.mortgagebrokertraining.com/jumpstart.html

Here we go …

Cheap Mortgage Lead Generation Tip # 1. Join an Association

People join associations for one of three reasons:

Social – they want to build or maintain friendships and influences that may have taken years to build;

Promotional – they want to offer their own products or services to others in a cost effective and positive way;

Educational – they want to see what their competition is up to, and find out about the latest developments within their industry

Grow your network and your database by joining groups of already established people. By socializing with people who have something in common with, it makes it easier to generate business. People like to do business with people they like and trust. Most people like others who have the same interests as they do.

Cheap Mortgage Lead Generation Tip # 2: Use Book Stores

One of the questions I keep asking all my coaching clients is "How can you tell if someone is getting ready to need a mortgage? What do they do?"

This is the million dollar question. If you can answer this question, you can easily be rich in the mortgage business. By being able to identify that they want a mortgage before they start looking for one, you can get a jump on all the other loan companies. This is one area of ​​our business that still annoys me. Most other businesses, have a way to identify when someone will need their service and can market to them accordingly. Like when someone buys a new home, they most likely will be buying furniture, blinds, home accessories, etc. So if we were selling any of these items, all we need is a list of new homeowners to market to. And that list is easily available. But how the heck do we figure out who is "thinking" of getting a mortgage?

The answer one of my coaching clients came up with was that they might go to the bookstore or library to read books on home buying, or mortgages, or real estate in general. And that's true. Every bookstore has a real estate section. And most of the books are for consumers who are buying and selling real estate.

So my next question is, "Now that we have identified what they do, how do we get our message in front of them?"

And my client came up with this simple method: Go to the bookstores and libraries and insert a business card into each book.

After doing it for a couple months, he came up with some simple observations:

First, he learned that the best place to put the card was somewhere in the front. Try for the first chapter because not everyone reads the whole book.

Second, pick the books with the best covers and graphics inside- they sell the best.

Third, not all books sell and some are sent back to the publishers.

Fourth, having a USP on the card helps boost response.

Fifth, it takes about 10 minutes per bookstore.

Sixth, he averages 3-4 calls a month, and one loan per month.

Seventh, he now has his assistant do it. And she goes once a week.

Eight, the people who call in search of more information, so offering them unbiased advice and more resources really turns them on.
If you have the time, and are brave enough to be seen doing it, try it and see what results you get. I wanted to test it in my market. So I went to three bookstores and put in about 120 cards. I got 2 calls, and one of them is a very serious prospect. If I do it more often, I have no doubt that it would work for me as well.

Cheap Mortgage Lead Generation Tp # 3: Orphan Files

When a loan officer leaves a company the clients he / she brought to the company are called orphans. These clients now belong to the company. Ask your manager to see if you can contact any orphan files in your office to see if they need any mortgage or real estate help. Be nice enough, and they will allow you to add them to your database.

Cheap Mortgage Lead Generation Tip # 4: Tradeshows

Another coaching client of mine goes to tradeshows. But not the ones related to our business. He goes to unparalleled trade shows: electronic shows, design shows, car shows, and his favorite: women's trade shows.

Most of the time, he is the only mortgage company there. And he is averaging 2-3 loan applications per show. The trick is to tie in your business with the show. If it is a car show, you can advertise that you can help anyone buy any car in the place.

If you can pre-approve someone at a car show for a cash out refinance, they can go and buy that hot car they have been salivating on for the last 2 hours. Instant gratification.

Cheap Mortgage Lead Generation Tip # 5: Join A Local Real Estate Investment Group.

Every major city has one. And they are full of people buying and selling houses. They need money to buy houses, and they need money to help others buy their homes.

Cheap Mortgage Lead Generation Tip # 6: Realtor Open Houses

Stop by at realtor open houses on the weekends. Offer to leave some financing materials.

When you get to know a realtor, you can offer to do open houses for her where you sit in the house instead of her. It is not a fun way to spend an afternoon, but you might get some good leads out of it.

If you decide to go this route, make sure the house is in a well trafficked area and easy to get to. And make sure the agent does some advertising and lends you signs and balloons. You do not want to sit in a house, where no one shows up because it is hard to find or no one know about the open house.

Another tip is to meet the neighbors of the home you are holding open. See if they know anyone wanting to move or buy. Chances are someone will know of a family wanting to move into the neighborhood.

Cheap Mortgage Lead Generation Tip # 7: Realtor MLS

Want a source of thousands of people who will be getting a mortgage within the next couple months?

It's sellers. And the Multiple Listing Service used by Realtors is full of them. Do a search of homes for sale, get the owners' name from the tax records and you have yourself a good prospect list.

Mail them something about you or an offer for free information. Call them if you can get their phone number and they are not on the Do Not Call list, or just drop by their house if you have the guts.

This is exactly what one of my coaching clients does. He calls Realtors who have listings and requests them if he can market his services to the home sellers. Many Realtors say yes. When they do, he contacts the sellers, and tells them that their realtor said it was OK to call on them.

He tells me the majority of home sellers he talks to are willing to talk to him and he gets several loans a month using this trick.

If you liked the above lead generation tips and would like more, check out my Jump Start Your Mortgage Career E-Class today. As I said these are just a few of the dozens of cheap lead generation techniques I share in one lesson of the course. The other lessons cover every aspect of mortgage marketing that you need to succeed in this business.

Immobilienmakler Heidelberg

Makler Heidelberg


Der Immoblienmakler für Heidelberg Mannheim und Karlsruhe
Wir verkaufen für Verkäufer zu 100% kostenfrei
Schnell, zuverlässig und zum Höchstpreis


Source by Ameen Kamadia